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	<title>Lyndit Marketing &#187; engagement</title>
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	<description>Listen &#124; Learn &#124; Engage &#124; Be Genuine</description>
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		<title>5 Lava Hot Social Media Reads</title>
		<link>http://lyndit.com/2010/06/5-lava-hot-social-media-reads/</link>
		<comments>http://lyndit.com/2010/06/5-lava-hot-social-media-reads/#comments</comments>
		<pubDate>Tue, 08 Jun 2010 20:53:03 +0000</pubDate>
		<dc:creator>Lyndit</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[hot reads]]></category>
		<category><![CDATA[Public relations]]></category>
		<category><![CDATA[simple]]></category>
		<category><![CDATA[Social Media Marketing]]></category>
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		<description><![CDATA[From Twitter, Sphinn, Google Reader, Facebook, Amplify, Buzz and Friendfeed&#8211;you name it!&#8211;I have been gathering some of my favorite posts. These 5 personal favorite must reads have sparked some really awesome conversations, tweaked long term project plans and challenged a lot of great ideas. From social media, online marketing and project planning to business organization these posts will for sure to fill your thought bubbles,[...]]]></description>
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<p>From Twitter, Sphinn, Google Reader, Facebook, Amplify, Buzz and Friendfeed&#8211;you name it!&#8211;I have been gathering some of my favorite posts. These 5 personal favorite must reads have sparked some really awesome conversations, tweaked long term project plans and challenged a lot of great ideas. From social media, online marketing and project planning to business organization these posts will for sure to fill your thought bubbles, have you reaching for the phone to share a conversation about the value of flexibility and the future of social media.</p>
<ol>
<li>June 4th, 2010: &#8220;In reality, companies should be embracing social media, and their employees time on it. By allowing your employees to spend a small amount of time on social media each week, your business can benefit tremendously. Here are five reasons why&#8221; &#8211; <a href="http://www.verticalmeasures.com/social-media/social-media-is-not-just-for-your-marketing-manager/">Social Media is Not Just for Your Marketing Manager</a>, Vertical Measure</li>
<p></p>
<li>June 8, 2010: “You may have dealt with the frustration of not having very many people see your stories, of not having enough subscribers or readers. Nevertheless, you keep on documenting your story in your blog posts, your Facebook status updates, your Twitter feed. You tell your stories and hope people will hear you. ” <a href="http://www.copyblogger.com/stories-change-the-world/">How to Use Stories to Change the World</a>, copyblogger</li>
<p></p>
<li>June 7, 2010: “Conversations will transpire with or without us and it’s through meaningful engagement and the introduction of useful content that help us earn ongoing relevance. As such, there are rules of engagement combined with a strict code of conduct that businesses must employ when taking a participatory role in the definition and perception of the brand and reputation online.”  &#8211; <a href="http://www.briansolis.com/2010/06/21-rules-of-engagement-in-social-media/">21 Rules of Engagement in Social Media</a>, Brian Solis</li>
<p></p>
<li>June 4, 2010: “Most business can be done simply. There may or may not be grace and complexity to the execution, but the business is simple. ” – <a href="http://www.chrisbrogan.com/simple-often-wins/">Simple Often Wins</a>, Chris Brogan</li>
<p></p>
<li>June 4th, 2010: &#8220;we are exploring and building communities in new territories to connect with media turned bloggers and new influencers, as well as our customers directly.&#8221;<a href="http://www.deirdrebreakenridge.com/2010/06/the-hybrid-professional/">The Hybrid Professional</a>, Deirdre Breakenridge</li>
</ol>
<p><strong>Similar Posts:</strong>
<ul class="similar-posts">
<li><a href="http://lyndit.com/2010/04/5-lava-hot-must-reads/" rel="bookmark" title="April 9, 2010">5 Lava Hot Must Reads</a></li>
<li><a href="http://lyndit.com/2010/08/5-lava-hot-social-media-must-reads/" rel="bookmark" title="August 12, 2010">5 Lava Hot Social Media Must Reads</a></li>
<li><a href="http://lyndit.com/2010/06/come-to-bigfoot-social-networking-conference/" rel="bookmark" title="June 1, 2010">Bigfoot Social Networking Conference!</a></li>
</ul>
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		<title>Meet Joanna Lord</title>
		<link>http://lyndit.com/2010/03/meet-joanna-lord/</link>
		<comments>http://lyndit.com/2010/03/meet-joanna-lord/#comments</comments>
		<pubDate>Thu, 04 Mar 2010 04:26:17 +0000</pubDate>
		<dc:creator>Lyndit</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Interviews]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[comunication]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[interview]]></category>
		<category><![CDATA[Joanna Lord]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[SEOmoz]]></category>
		<category><![CDATA[Social Media Marketing]]></category>
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		<guid isPermaLink="false">http://lyndit.com/?p=544</guid>
		<description><![CDATA[Meet one of my favorite social media, SEO, Search Marketing — you name it all around super star marketing ladies. Drum roll please for Joanna Lord! Meeting and following Joanna through Twitter has been incredibly inspiring.  You will find her attitude to be positive, upbeat and—my favorite—genuine. For the past two years Joanna has been an internet marketing consultant while launching her own site at[...]]]></description>
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<p><a href="http://twitter.com/JoannaLord"><img class="alignright  size-medium wp-image-547" title="Joanna_Lord" src="http://lyndit.com/wp-content/uploads/2010/03/Joanna_Lord-232x300.jpg" alt="" width="232" height="300" /></a>Meet one of my favorite social media, SEO, Search Marketing — you name it all around super star marketing ladies. Drum roll please for <strong><a title="Joanna Lord Seattle SEO SEM Social Media Blog" href="http://joannalord.com/about">Joanna Lord</a></strong>!</p>
<p>Meeting and following Joanna through Twitter has been incredibly inspiring.  You will find her attitude to be positive, upbeat and—my favorite—genuine.</p>
<p>For the past two years Joanna has been an internet marketing consultant  while launching her own site at <a title="Joanna Lord's Website Your Job Stop" href="http://www.YourJobStop.com">YourJobStop.com</a>, a job board for job  seekers trying to gain an advantage through using social media. Recently she  has taken a job as the Director of Customer Acquisition and Engagement at  <a href="http://www.seomoz.org/">SEOmoz.org</a>, a Seattle-based SEO software company.</p>
<p>I asked Joanna to share her thoughts on a variety of topics and she was kind enough write the responses you&#8217;ll find below.</p>
<p><strong>A big thank you to Joanna for this excellent interview. </strong></p>
<p style="padding-left: 30px;">
<hr />
<p style="padding-left: 30px; text-align: center;"><strong>Connect with Joanna</strong></p>
<p style="padding: 0 0 10px 30px; text-align: center;"><a href="http://www.twitter.com/joannalord"><img style="vertical-align: middle;" title="Twitter_icon" src="http://lyndit.com/wp-content/themes/stitchpress/images/twittericon.png" alt="" width="22" height="22" /> @JoannaLord</a> <span style="color: #99ccff;">|</span> Blog: <a href="http://www.joannalord.com">www.joannalord.com</a> <span style="color: #99ccff;">|</span> <a href="http://www.linkedin.com/in/joannalord"><img style="vertical-align: middle;" title="linkedin icon" src="http://lyndit.com/wp-content/themes/stitchpress/images/linkedin.png" alt="" width="22" height="22" /> /in/joannalord</a></p>
<hr />
<h3>The Pros &amp; Cons of Twitter:</h3>
<p><a href="http://lyndit.com/wp-content/uploads/2010/03/pros_cons_twitter.png"><img class="alignright size-full  wp-image-588" title="pros_cons_twitter" src="http://lyndit.com/wp-content/uploads/2010/03/pros_cons_twitter.png" alt="" width="220" height="220" /></a>Ha. I could go on for hours about this to be honest, but  when you really nail it down I think the pro of Twitter is the con of Twitter.  It is a new <strong>form of communication that enables you to connect </strong>at all hours of  the day with as many people as you choose to connect with. The motivations  behind that are what make Twitter either a great resource or a complete drain  on your time.  For me Twitter is an amazing marketing tool. I have always  said<strong> it is above all a visibility engine</strong>. You can use it to push links, to  drive traffic, to draw attention to a cause, or to get user generated feedback.  On the negative side I do believe Twitter has saturated the  value of the opportunities listed above. Anytime a new tool is discovered there  will be a subset of people that abuse its value. Twitter has enabled certain  people, companies, and brands to spam us, insincerely engage, and inflate their  value with little to sustain certain claims.  Just like any tool before it I believe <strong>Twitter holds an  unprecedented value for those that use it correctly</strong>, and can be a dangerous  advantage for those that abuse it.  But for my uses I see Twitter as nothing but a great way to  research things, learn new things, share what I’ve learned, and connect with  others in an informal yet personal way.</p>
<h3><strong>Social Media Helping Professionally: </strong></h3>
<p>Like many of my marketing counterparts I have to admit that  there are FEW ways it hasn’t helped me professionally. Marketers have the  unique opportunity to use social media in two very important ways&#8211; to assist  us in building other brands while also building our own brand. <a href="http://lyndit.com/wp-content/uploads/2010/03/social_media_water_cooler.jpg"><img class="alignleft size-medium  wp-image-596" title="social_media_water_cooler" src="http://lyndit.com/wp-content/uploads/2010/03/social_media_water_cooler-300x300.jpg" alt="" width="300" height="300" /></a><strong>Social media has  helped me broaden my professional network and strengthen my personal safety net  of friends.</strong> I also use social networks as search engines throughout the  day. These networks are key resources when it comes to competitive research,  audience segmentation, not to mention they are a focal point in all of my press  relation initiatives for brands or clients.  I look at social media as an <strong>old rolodex on steroids</strong>, and if  used correctly it can take anyone’s career and help them rebrand, revamp, and  succeed in ways previously untouched.</p>
<h3><strong>Advice to Those Interested in Entering into Online Marketing</strong></h3>
<p><strong><a href="http://lyndit.com/wp-content/uploads/2010/03/lightBulb.png"><img class="alignright size-medium wp-image-603" title="lightBulb" src="http://lyndit.com/wp-content/uploads/2010/03/lightBulb-265x300.png" alt="" width="186" height="210" /></a></strong> I actually get asked this one a lot and over the years my  answer has stayed the same for the most part—<strong>learn as much as you can from  wherever you can</strong>. Absorb it all. Read blogs, books, watch videos, attend  conferences—do whatever your budget allows for. The more you expose yourself  to, the more you understand the trends, the underlying strategies, and the  foundational components to online marketing. As much and as quickly as it  changes, some pieces really stay the same and by constantly exposing yourself  to new information you can begin to gain a marketer’s perspective that will  allow you to adapt as online marketing continues to evolve.</p>
<h3><strong>Dealing with  Negative Engagement</strong></h3>
<p>I am going to be honest here and say that I don’t have as  much experience in handling negative comments on a blog as I do in handling  just negative brand attention in general.  <a href="http://lyndit.com/wp-content/uploads/2010/03/negative_social_media_engagement.jpg"><img class="alignleft  size-full wp-image-608" title="negative_social_media_engagement" src="http://lyndit.com/wp-content/uploads/2010/03/negative_social_media_engagement.jpg" alt="" width="282" height="214" /></a><strong>I think everyone needs to know their  answer to this question “Where do I stand on transparency?”</strong> For me personally I believe in engaging when the outcome  could add a value that has yet to be explored. There are times on Twitter where  I may get negative backlash on a personal statement, or on a client’s account  and<strong> I don’t engage unless the discussion is a worthy one.</strong> Some people would say <em>well  if I am deciding what is worthy isn’t that bias</em>? Maybe. However I really  focus as much of my online efforts as I can on one thing—return. I see every  discussion, exchange, conversation online as some sort of spend—time,  information, energy, money, etc. What kind of return comes out of a negative  exchange of personal opinions that send readers in circles? Not much. Now <strong>if  they have a valuable point and exploring it in a public arena can shed light on  a topic…that is a return. A great return.</strong> I  handle them when they need handling in a professional manner, and I don’t  engage where I feel it would offer no value for me, them, or the online  community.</p>
<h3>Staying relevant in PPC, SEO and Social Media<a href="http://lyndit.com/wp-content/uploads/2010/03/social_media_networks.jpg"><img class="alignright size-medium  wp-image-613" title="social_media_networks" src="http://lyndit.com/wp-content/uploads/2010/03/social_media_networks-277x300.jpg" alt="" width="277" height="300" /></a></h3>
<p>Ha. It’s hard right?! Our industry more than any other is  constantly moving, changing, shifting, combining, and on and on…for me r<strong>eading blogs  and attending conferences has been a huge advantage by staying up-to-date on  this industry.</strong> I also take great interest in the entrepreneurial community.  If you actually look at the people I follow on Twitter or the people I exchange  with daily you will be surprised to see that it’s not as many big names as you  would think. I am always amazed by what newbies are doing, what they are  trying, and what is working. They have a fresh perspective to the space that  has loads to offer.  So for me I really think it’s a matter of<strong> </strong>staying involved  with your space now while keeping an eye on the new sites, networks, ideas, and  technologies that are gaining momentum.</p>
<h3><strong>Top 2 Twitter Inspirations </strong></h3>
<p>Oh wow just two huh?  <a href="http://www.conversationmarketing.com/"><img class="alignright" style="padding: 5px;" src="http://www.conversationmarketing.com/img/logo.jpg" border="0" alt="" width="337" height="96" /></a>Okay so…<strong>Ian Lurie (@<a href="http://twitter.com/portentint">portentint</a>)</strong><strong> </strong>has got  to be one of them. He is a marketing consultant and the primary over at <a href="http://www.conversationmarketing.com/">Conversation  Marketing</a>. Ian’s tweet stream is an exact replica of the man  himself—it is full of amazing industry insights, great data from specific  applications of complex marketing initiatives, and laced in there is a humor  you will come to depend on. He has a unique ability to make me laugh in 6 words  or less. He also offers up his moments of personal frustration which remind me  that we are all in this together just doing what we can, trying our hardest. I  definitely suggest following him.  <a href="http://mackcollier.com/"><img class="alignright" style="padding: 5px;" src="http://mackcollier.com/wp-content/themes/thesis_15/thesis_15/custom/images/MCHeader.jpg" alt="" width="384" height="65" /></a>Second one would be <strong>Mack Collier (@<a href="http://www.twitter.com/mackcollier">mackcollier).</a> </strong>He is a social  media consultant for both small and large companies. His <a href="http://mackcollier.com/">blog</a> has  been a favorite of mine for some time. Mack’s stream is a great example of what  it means to really dedicate yourself to the potential of Twitter. He not only  sends out great information keeping a personal voice, but heads up Sunday night  #blogchat on Twitter which is a group conversation via Twitter on rotating  topics related to online marketing, content, and social media. He is dedicated  to bringing the community together in hopes of combining great brainpower. Mack  has been an inspiration to me and many others for years.</p>
<h3><strong>Overcoming Objections to Social Media Marketing?</strong></h3>
<p>There are so many different objections to social media  marketing. Whereas before people questioned if it had value, now they question  can the value be quantified. I have a sneaky suspicion that the next argument  will be in the form of backlash—has the industry swayed too far toward social  and cannibalized the other channels at a detriment?  Whatever the latest objection is I usually just take it with  a grain of salt. For clients I do the usual competitive analysis and show them  where they are missing out on conversations, action potential, and return. To  the actual people who pose a question, like at a conference or over a glass of  wine (yes that happens), I usually just blanket statement them with “well it  has a lot of value; you can either explore it or ignore it.”  I am a believer that social media holds value for anyone  simply because it’s another way to hold a conversation, and from all my  experience in interpersonal communication and marketing I can honestly say—<strong>communicating will always be more valuable  than being silent</strong>. Silence is a key ingredient in chaos—chaos personally,  chaos for a brand, etc. Social media is just another tool to help brands and  users break the silence.</p>
<h3><a href="http://joannalord.com/"><img class="alignleft" style="padding: 5px;" src="http://a3.twimg.com/profile_images/307245207/meblackandwhile.jpg" alt="Joanna Lord Social Media SEO SEM Seattle Marketing" width="142" height="261" /></a></h3>
<h3><strong>You Are a Superhero Marketing, PPC and Social Media Wonder Woman! Who is Joanna offline?</strong></h3>
<p>Okay I almost didn’t answer this because I in NO WAY am a  superhero of marketing. But I will admit that I am a busy lady online. Offline…I think it really depends when you catch me. Some days I am kind of a  nut—way too sarcastic, way too caffeinated, and way too curious. Other days—I  sleep in, wander quietly, and just take it all in. I’m still trying to find the  balance in it all…just like everyone else I suspect.</p>
<h3><strong>What keeps you inspired?</strong></h3>
<p>Finally an easy one! My family. My mom and  dad raised us to know we can do anything if we work hard enough, my two  brothers remind me to stay grounded and enjoy simple things, and my sister…well  she is perhaps the best friend anyone could ever ask for. Anytime life gets  crazy online all I have to do is call her and none of it matters. Everything  online just stays online, and I am transported to some place with no inboxes,  deadlines, or ROIs. <strong>Family for sure…best inspiration out there.</strong></p>
<p style="text-align: left;"><strong><br />
</strong></p>
<hr />
<p style="padding-left: 30px; text-align: center;"><strong>Connect with Joanna</strong></p>
<p style="padding: 0 0 10px 30px; text-align: center;"><a href="http://www.twitter.com/joannalord"><img style="vertical-align: middle;" title="Twitter_icon" src="http://lyndit.com/wp-content/themes/stitchpress/images/twittericon.png" alt="" width="22" height="22" /> @JoannaLord</a> <span style="color: #99ccff;">|</span> Blog: <a href="http://www.joannalord.com">www.joannalord.com</a> <span style="color: #99ccff;">|</span> <a href="http://www.linkedin.com/in/joannalord"><img style="vertical-align: middle;" title="linkedin icon" src="http://lyndit.com/wp-content/themes/stitchpress/images/linkedin.png" alt="" width="22" height="22" /> /in/joannalord</a></p>
<hr />
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<li><a href="http://lyndit.com/2010/04/meet-kyle-lacy-ceo-of-brandswag/" rel="bookmark" title="April 14, 2010">Meet Kyle Lacy &#8211; CEO of Brandswag</a></li>
<li><a href="http://lyndit.com/2010/06/5-lava-hot-social-media-reads/" rel="bookmark" title="June 8, 2010">5 Lava Hot Social Media Reads</a></li>
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